As a technical writer, a potential candidate will have to read, write, and compile technical documents, including feature descriptions and customer use cases. He / she should possess excellent communication skills in establishing and maintaining communication with subject matter experts and other project team members. A thorough understanding of technical writing processes, the ability to grasp new technology quickly, be able to ask pertinent questions to determine customer use cases are few of the traits which can bring you closer to this role.
An ideal candidate should have in-depth knowledge of English language and grammar, colloquialisms used in Indian English and American English. Knowledge of e-commerce / retail processes is a huge advantage.
Prior knowledge of technical authoring and editing tools is good to have.